RiserOne does not collect money from users for using its services or tools. Any payment made to individuals or third parties claiming to represent RiserOne is not authorized, and the company will not be responsible for such transactions.If any individual, group, or entity claims to represent RiserOne and requests money, subscription charges, or payments of any kind, such actions are unauthorized and fraudulent. RiserOne shall not be responsible or liable for any financial loss, damage, or misuse of funds arising from payments made to unauthorized persons falsely claiming association with RiserOne.
Interpretation
Words with capitalized initials have defined meanings throughout this Policy. Singular and plural forms of terms are interchangeable.
Definitions
For the purposes of this Privacy Policy:
Account A unique account created for You to access the Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RiserOne, 7/59/2A Ambai Road, Araikulam , Tirunelveli, TamilNadu - 627356.
Cookies Small files stored on Your device that help track and enhance Your use of the Service.
Country refers to: Tamil Nadu, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data Any information that identifies or can identify You.
Service The RiserOne website and trading platform.
Service Provider Any third-party company or individual that processes data on behalf of RiserOne.
Third-party Social Media Service Platforms like Google, Facebook, or Twitter that allow login or account creation through the Service.
Usage Data Automatically collected data generated by Your use of the Service, including time spent, pages visited, device information, and IP address.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Personal Data
We may collect personal data to provide and improve our Service. This may include:
Name, email address, phone number
Address, city, state, postal code, country
Account credentials, login information
Any information You voluntarily provide
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Device IP address, browser type, browser version
Pages visited, time spent on pages, navigation patterns
Device type, operating system, unique identifiers
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
If You choose to register, log in, or otherwise access the RiserOne Service through third-party social media platforms such as Google, Facebook, Twitter, or similar services, we may collect and access certain information associated with Your account on those platforms. This information may include, but is not limited to, Your name, email address, profile picture, unique user ID, contact list, and any other information that You have permitted the third-party service to share with us.
Google
Facebook
Phone number
Twitter
The information we receive depends on the privacy settings of Your social media account and the permissions You grant at the time of login. RiserOne uses this information solely for account creation, authentication, service functionality, and improving user experience. We do not control and are not responsible for the privacy practices of third-party social media services, and we encourage You to review their respective privacy policies before using such login options.
Tracking Technologies and Cookies
In addition to the above, cookies and tracking technologies help us understand how users interact with our Website, monitor system performance, analyze usage patterns, and improve the overall functionality and security of the Service. These technologies also assist in detecting fraudulent activity and ensuring a safe trading environment for users.
Cookies or Browser CookiesA cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more AboutUsScreenState cookies: Cookies: What Do They Do?.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
We may use Your data to:
To provide and maintain our Service We use Your Personal Data to operate, deliver, and maintain the RiserOne platform, including ensuring system stability, security, and performance. This also helps us monitor platform usage, troubleshoot issues, and continuously improve the reliability and quality of our Services.
To manage Your Account: We use Your Personal Data to create, administer, and manage Your user account, including registration, authentication, and access to platform features. This allows us to verify Your identity, provide personalized services, and ensure secure and uninterrupted access to the RiserOne platform.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: We may use Your Personal Data to communicate with You through email, telephone calls, SMS, push notifications, or other electronic communication methods regarding service-related updates, account notifications, technical alerts, security updates, and important information related to the functionalities, products, or services You have subscribed to. Such communications are sent only when necessary or reasonably required for the proper operation
To provide You with news, We may use Your Personal Data to share news, special offers, promotional communications, and general information about products, services, features, or events offered by RiserOne that may be relevant to You based on Your previous interactions or enquiries. You may opt out of receiving such communications at any time by following the unsubscribe instructions provided or by contacting us directly.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use or share Your Personal Data in connection with, or during negotiations of, any merger, acquisition, restructuring, sale of assets, financing, or transfer of all or part of RiserOne’s business. In such cases, Your Personal Data may be transferred as part of the business assets, subject to applicable data protection laws and appropriate safeguards.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: These service providers are authorized to use Your information only as necessary to perform services on our behalf and are obligated to protect it..
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, acquisition, sale of company assets, financing, or restructuring of RiserOne. In such events, Your information may be transferred as part of the business transaction, subject to applicable laws and appropriate data protection safeguards.
With Affiliates: We may share Your Personal Data with our affiliates, subsidiaries, parent company, or entities under common control with RiserOne for business operations, service delivery, and internal administrative purposes. All such affiliates are required to handle Your information in accordance with this Privacy Policy.
With business partners: We may share Your Personal Data with our trusted business partners to provide, promote, or improve products, services, and special offers that may be relevant to You. All partners are required to handle Your information in compliance with this Privacy Policy.
With other users:When You interact with other users on public areas of the Service, any information You choose to share, such as comments, posts, or profile details, may be visible to them and potentially to the public. Other users may use , store, or share this information outside the Service. Additionally, if You participate in forums, discussions, or collaborative features, Your activity, including any content You post, may be monitored to ensure compliance with our policies and may influence other users’ experience. You are responsible for the information You share, and we encourage You to avoid sharing sensitive personal data in public areas.
With Your consent:We may share or disclose Your personal information for purposes beyond those described in this Privacy Policy only when You have given us explicit permission to do so. You can withdraw Your consent at any time, and we will stop using Your information for that purpose.
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained longer for analysis, security, and Service improvement purposes.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your data may be transferred to and stored in jurisdictions outside Your country. We take reasonable steps to ensure Your data remains secure and protected according to this Privacy Policy.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will implement all reasonable and appropriate measures to protect Your personal data and ensure it is handled in accordance with this Privacy Policy. No transfer of Your Personal Data to any third party, organization, or country will occur unless sufficient safeguards and security measures are in place to protect Your information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
For Business Transactions: Mergers, acquisitions, or asset sales.
For Law Enforcement: Complying with legal obligations or valid requests from authorities.
For Other Legal Requirements: To protect rights, prevent fraud, ensure safety, or limit liability.
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
We implement commercially reasonable measures to protect Your data. However, no electronic transmission or storage method is completely secure.
Pricing Policy
Free Trial:We offer a free trial to allow users to explore RiserOne’s trading platform, financial market data, algorithmic back-testing, and live deployment tools, so they can evaluate the features and value of our Service.
Basic Plan:
Target audience: New users or those with lower trading or analytical needs.
Price: Competitive entry-level price.
Features:
Full access to all features included in the Basic Plan.
Access to exclusive premium sample strategies.
Increased live backtesting credits (e.g., 1000).
Increased live deployment credits (e.g., 10).
Premium Plan:
Target audience: Experienced traders or users with higher volume and advanced requirements.
Price: Higher than the Basic Plan while remaining competitive.
Features:
All features included in the Basic Plan.
Offering Calendar spread, Adjustment features and exclusive premium sample strategies.
More live backtesting credits. (e.g., 1000)
More live deployment credits (e.g., 10).
Children's Privacy
Our Service is not directed at children under 13. We do not knowingly collect personal data from children under 13. If You become aware that a child has provided Personal Data without parental consent, contact us immediately.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices. Users should review third-party privacy policies before sharing information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised. Major changes may be communicated via email or Service notifications.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have questions about this Privacy Policy, contact us: